Dental & Medical Practices
Phone systems for dental and medical practices
Handle the 8am appointment rush, queue patients fairly and route emergency callers without an engaged tone.
The problem
What usually goes wrong for dental and medical practices
These are the call-handling problems we hear most often in this sector.
The 8am rush means dozens of simultaneous calls and one engaged line.
Patients who can't get through walk in at reception instead, adding to the queue.
Emergency and routine callers need different routes.
Reception needs to know how many calls were missed and when.
The setup
How we set it up for dental and medical practices
Queue with position announcements
Patients hold in order rather than redialling, with a message explaining the wait.
Menu routing
Separate options for appointments, emergencies, prescriptions and account queries.
Multiple reception users
Several handsets answering the same practice number at peak times.
Missed-call reporting
See exactly when calls were missed so you can staff reception to match.
Pricing
One price per person who answers calls
UK landline and mobile calls included. Free number porting and free setup while our switching offer runs.
Solo
For individuals and sole traders
- 1 User
- 1 Number
- UK Calls Included
- Mobile App
- Desktop App
- Voicemail
Team
Up to 5 Users
- UK Calls Included
- Auto Attendant
- Ring Groups
- Mobile App
- Desktop App
- Voicemail to Email
Growth
Up to 10 Users
- UK Calls Included
- Call Recording
- Call Queues
- Advanced Routing
- Priority Support
- Reporting
Get a quote for your business
Tell us how many people answer calls and how they work today. You'll get a straight price back — no pressure, no jargon.
- Free number port
- Free setup
- Plans from £19/user/mo
- UK-based support
FAQ
Common questions
Yes. Call queues hold patients in order with a message, and several reception users can answer the same number at once.
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Ready to switch to a smarter phone system?
Special offer: free number port and free setup — worth £174. Talk to a UK specialist today, no pressure and no jargon.