Care Providers
Phone systems for care providers
Reliable call handling for domiciliary and residential care: on-call rotas, out-of-hours cover and recorded calls.
The problem
What usually goes wrong for care providers
These are the call-handling problems we hear most often in this sector.
Families and district nurses need to reach a real person out of hours, not an answerphone.
The on-call phone gets passed physically between managers each week.
Care coordinators work across sites and from home.
Care Quality Commission inspections ask how you handle and record enquiries and complaints.
The setup
How we set it up for care providers
On-call rota routing
Change who the out-of-hours number rings from the app — no swapping handsets.
Ring groups by team
Rostering, care coordination and management each get their own route.
Call recording and reporting
Recordings plus a log of call volume, missed calls and response times.
Works from anywhere
Coordinators answer the office number from home, an office or a mobile.
Pricing
One price per person who answers calls
UK landline and mobile calls included. Free number porting and free setup while our switching offer runs.
Solo
For individuals and sole traders
- 1 User
- 1 Number
- UK Calls Included
- Mobile App
- Desktop App
- Voicemail
Team
Up to 5 Users
- UK Calls Included
- Auto Attendant
- Ring Groups
- Mobile App
- Desktop App
- Voicemail to Email
Growth
Up to 10 Users
- UK Calls Included
- Call Recording
- Call Queues
- Advanced Routing
- Priority Support
- Reporting
Get a quote for your service
Tell us how many people answer calls and how they work today. You'll get a straight price back — no pressure, no jargon.
- Free number port
- Free setup
- Plans from £19/user/mo
- UK-based support
FAQ
Common questions
Yes. The on-call route is changed in the app or admin portal, so the rota changes rather than the handset.
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Ready to switch to a smarter phone system?
Special offer: free number port and free setup — worth £174. Talk to a UK specialist today, no pressure and no jargon.