Provider Comparison
Biz Phones vs Vonage
A global cloud communications brand offering business phone service alongside developer APIs for messaging and video.
At a Glance
How we compare with Vonage
| Biz Phones | Vonage | |
|---|---|---|
| Target customer | UK small businesses and trades | Mid-market to enterprise, international |
| Feature model | Included in the per-user price | Tiered plans with paid add-ons |
| Support | UK team, named contact | Global support organisation |
| Setup | Free, done with you | Self-service or onboarding team |
| Headline price | From £19/user/mo, UK calls included | Check vonage.co.uk for current pricing |
Vonage pricing and terms change regularly — always check their own website for current figures. Biz Phones figures are our published plans.
The Honest Version
Where each of us wins
Choose Biz Phones if…
- Small-business scale: we set up systems for teams of one to twenty-five, not enterprise rollouts.
- You speak to the people who configured your system, not a global support tier.
- No add-on shopping list — team ringing, out-of-hours routing and voicemail-to-email are part of the plan.
- Free porting and free setup while our current offer runs.
Choose Vonage if…
Larger or multi-country businesses that want an international footprint and API integrations.
- A large international brand with a broad product range including messaging and video APIs.
- Better suited if you need numbers and support across multiple countries.
Switching
Moving from Vonage to Biz Phones
1. Tell us your setup
How many people answer calls, where they are, and what happens out of hours.
2. We port your number
We handle the paperwork and agree a switch date. Free under the current offer — keep your old service live until it completes.
3. Go live
Your number rings the right phones, with voicemail-to-email and out-of-hours routing set up before the port lands.
Full detail in our guide to keeping your number when switching.
Pricing
How the pricing works
We won't quote Vonage's prices here — they change with promotions, contract length and add-ons, and a stale figure helps nobody. Here's how ours works so you can compare it against whatever quote you're holding.
One price per user
From £19 per user per month. Add or remove people monthly — no fixed seat count and no line rental.
UK calls included
Calls to UK landlines and mobiles are in the price, so your monthly bill doesn't move with call volume.
Free to move over
Number porting and setup are free under the current offer. Extra numbers and desk phones are the only usual add-ons.
Full breakdown on our pricing page, or send us your current bill and we'll tell you what you'd pay with us.
Get a quote before you renew with Vonage
Send us your current setup and we'll come back with a straight price and an honest view on whether switching is worth it.
- Free number port
- Free setup
- Plans from £19/user/mo
- UK-based support
FAQ
Biz Phones and Vonage, answered
If you operate across several countries or need to build calling into your own software, a large platform makes sense. If you're a UK team who mainly needs the business number to ring the right person, that scale usually just adds cost and complexity.
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Read the comparisonBiz Phones vs 8x8
Contact centres and larger teams that need queueing, workforce tooling and global calling.
Read the comparisonThinking of moving from Vonage?
Tell us how your calls work today and we'll say honestly whether switching is worth it.