Provider Comparison
Biz Phones vs bOnline
A high-volume online VoIP provider aimed at UK micro-businesses and sole traders, sold largely self-service.
At a Glance
How we compare with bOnline
| Biz Phones | bOnline | |
|---|---|---|
| Setup | Done with you by phone, free as part of the current offer | Self-service online signup |
| Number porting | Free, we handle the paperwork | Check their current terms |
| Support | UK team, named contact | Online help centre and ticketing |
| Headline price | From £19/user/mo, UK calls included | Check bonline.com for current pricing |
| Best suited to | Trades and small teams of 1–25 | Sole traders and micro-businesses |
bOnline pricing and terms change regularly — always check their own website for current figures. Biz Phones figures are our published plans.
The Honest Version
Where each of us wins
Choose Biz Phones if…
- You get a named person in Leeds who sets the system up with you, rather than a self-service signup and a help centre.
- Free number porting and free setup as part of our current offer, so moving your existing number costs nothing.
- Straight pricing from £19 per user per month with UK calls included — no per-minute divert charges to work around.
- Configuration for how trades actually work: rings the whole team, out-of-hours routing, voicemail-to-email between jobs.
Choose bOnline if…
One-person businesses happy to set everything up themselves online with no human involvement.
- Very heavily advertised, with frequent introductory offers on the first months of service.
- Entirely self-service, which some people prefer if they never want to speak to anyone.
Switching
Moving from bOnline to Biz Phones
1. Tell us your setup
How many people answer calls, where they are, and what happens out of hours.
2. We port your number
We handle the paperwork and agree a switch date. Free under the current offer — keep your old service live until it completes.
3. Go live
Your number rings the right phones, with voicemail-to-email and out-of-hours routing set up before the port lands.
Full detail in our guide to keeping your number when switching.
Pricing
How the pricing works
We won't quote bOnline's prices here — they change with promotions, contract length and add-ons, and a stale figure helps nobody. Here's how ours works so you can compare it against whatever quote you're holding.
One price per user
From £19 per user per month. Add or remove people monthly — no fixed seat count and no line rental.
UK calls included
Calls to UK landlines and mobiles are in the price, so your monthly bill doesn't move with call volume.
Free to move over
Number porting and setup are free under the current offer. Extra numbers and desk phones are the only usual add-ons.
Full breakdown on our pricing page, or send us your current bill and we'll tell you what you'd pay with us.
Get a quote before you renew with bOnline
Send us your current setup and we'll come back with a straight price and an honest view on whether switching is worth it.
- Free number port
- Free setup
- Plans from £19/user/mo
- UK-based support
FAQ
Biz Phones and bOnline, answered
Yes. UK numbers are portable between providers. We request the port, you keep the digits, and porting is free as part of our current offer. Don't cancel your existing service first — keep it live until the port completes.
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Read the comparisonBiz Phones vs 8x8
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Read the comparisonThinking of moving from bOnline?
Tell us how your calls work today and we'll say honestly whether switching is worth it.