Provider Comparison
Biz Phones vs 8x8
An established cloud communications provider with contact-centre products and international calling plans.
At a Glance
How we compare with 8x8
| Biz Phones | 8x8 | |
|---|---|---|
| Best suited to | Teams of 1–25 | Contact centres and larger teams |
| Time to live | Usually within a week | Project-based onboarding |
| Contact-centre tooling | Simple hunt groups and routing | Full agent and queue management |
| Setup | Free, done with you | Check their current terms |
| Headline price | From £19/user/mo, UK calls included | Check 8x8.com for current pricing |
8x8 pricing and terms change regularly — always check their own website for current figures. Biz Phones figures are our published plans.
The Honest Version
Where each of us wins
Choose Biz Phones if…
- Right-sized for small teams: no contact-centre licensing you won't use.
- Faster to get live — most setups are working the same week.
- Free porting and free setup while the current offer runs.
- A UK team who answer the phone, not a support portal.
Choose 8x8 if…
Contact centres and larger teams that need queueing, workforce tooling and global calling.
- Serious contact-centre features if you run formal call queues and agent reporting.
- International calling bundles across many countries.
Switching
Moving from 8x8 to Biz Phones
1. Tell us your setup
How many people answer calls, where they are, and what happens out of hours.
2. We port your number
We handle the paperwork and agree a switch date. Free under the current offer — keep your old service live until it completes.
3. Go live
Your number rings the right phones, with voicemail-to-email and out-of-hours routing set up before the port lands.
Full detail in our guide to keeping your number when switching.
Pricing
How the pricing works
We won't quote 8x8's prices here — they change with promotions, contract length and add-ons, and a stale figure helps nobody. Here's how ours works so you can compare it against whatever quote you're holding.
One price per user
From £19 per user per month. Add or remove people monthly — no fixed seat count and no line rental.
UK calls included
Calls to UK landlines and mobiles are in the price, so your monthly bill doesn't move with call volume.
Free to move over
Number porting and setup are free under the current offer. Extra numbers and desk phones are the only usual add-ons.
Full breakdown on our pricing page, or send us your current bill and we'll tell you what you'd pay with us.
Get a quote before you renew with 8x8
Send us your current setup and we'll come back with a straight price and an honest view on whether switching is worth it.
- Free number port
- Free setup
- Plans from £19/user/mo
- UK-based support
FAQ
Biz Phones and 8x8, answered
Only if you have agents working queues all day with supervisors monitoring them. Most small businesses need calls to ring the right people and be picked up — which hunt groups and schedules handle.
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Read the comparisonThinking of moving from 8x8?
Tell us how your calls work today and we'll say honestly whether switching is worth it.