How it works
When a caller leaves a message, the recording is emailed to you as an audio file, with the caller's number and the time. You can listen from the van, forward it to a colleague, or keep it against a job record.
Write a greeting people respond to
- Say the business name so callers know they've got the right number
- Give a realistic callback time — 'within the hour' beats 'as soon as possible'
- Ask for name, number and postcode; it saves a call later
- Keep it under 20 seconds
Pair it with missed-call alerts
Most callers don't leave messages. An alert containing the number they rang from means you can still call back, which recovers a good share of the enquiries that would otherwise vanish.
Want this set up for you?
Plans start at £19 per user per month with UK calls included. See pricing or get a quote.