Ring more than one phone
The single biggest win. If a call rings you and one other person at the same time, the odds of it being answered roughly double at no extra effort. Sequential ringing works too when you want a defined order.
Have a plan for after hours
Decide what evenings and weekends should do rather than leaving it to chance: an on-call mobile, or a message stating your hours with the option to leave details. A caller who hears a clear message usually waits; a caller who hears endless ringing does not.
Make missed calls visible
- Voicemail delivered to email as audio
- Missed-call alerts by email or text with the caller's number
- A shared log so two people don't ring the same person back
A missed call you ring back within ten minutes is still a live enquiry. One you notice next week is not.
Want this set up for you?
Plans start at £19 per user per month with UK calls included. See pricing or get a quote.