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Trades

Phone setup for plumbers: catching jobs while you're on the tools

Plumbing calls are urgent and price-insensitive at the point of panic. The business that answers wins the job.

Blog · Published 21 August 2026

The core setup

  • One local number on the van, website and invoices
  • Rings your mobile and any mate covering that day
  • Voicemail to email so messages reach you between jobs
  • Out-of-hours message with an emergency option

Emergency calls

If you offer emergency cover, route after-hours calls straight to whoever is on call rather than to voicemail — but rotate it, and make sure the schedule changes automatically rather than relying on someone remembering.

Why it pays

A burst pipe caller rings three numbers in five minutes. Ringing two phones instead of one, and getting an email for anything missed, converts calls you are currently handing to a competitor.

Want this set up for you?

Plans start at £19 per user per month with UK calls included. See pricing or get a quote.

Related pages

Phone systems for trades

Built for life on the tools and in the van.

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Virtual landline

A business number that rings your mobile.

More about virtual landline

Pricing

Plans from £19 per user per month.

More about pricing

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Ready to switch to a smarter phone system?

Special offer: free number port and free setup — worth £174. Talk to a UK specialist today, no pressure and no jargon.